Scenario Process - Client List & Contact List - 2. Import and Sync
OVERVIEW:
The CSI Co-ordinator usually does this or checks the spreadsheet before the upload happens.
HOW TO:
Check the following before doing the import:
Review the client & contact list to check headings are all correct
Check rest of document is set up correctly and is a .xslx file
CLIENT LIST IMPORT
- Download spreadsheet to your computer as an .xlsx doc
- Go to sysadmin client list link: https://creatorapp.zoho.com/100rails/goscaffold/#Report:SysAdmin_Clients_v2
- Filter for the company name you are working on
- Click on the hamburger menu on the right hand side and click Import
- Drag and drop your client file the local storage icon on screen
- Match up your fields with the fields in Scaflog: (see recording for this)
- Close that box and then open settings and where it says "On Import Error" to select "Do Not Import Records"
- Close that box and click IMPORT
- If it works you can choose to see the data, if you have errors, don't import and view errors
CONTACT LIST IMPORT
- Do steps 1-6 from the client list import
- Close that box and then open settings and where it says "On Import Error" to select "Skip Corresponding Records"
- Close that box and click IMPORT - it will state there are errors and you will need to click IMPORT again.
NOTE: MYOB clients list is imported by the devs once a MYOB connection is made.